PERSONAL DATA PROTECTION AND PRIVACY POLICY
Website Privacy Agreement
While you visit this website and benefit from the services we offer through this site, the information we obtain regarding you and the services you request will be used and protected according to the terms and conditions set forth in this “Privacy Policy”. By visiting this website and requesting to benefit from the services we offer through this site, you accept the terms and conditions set forth in this “Privacy Policy”.
I. Purpose of the personal data protection and processing policy
Up until today, due to the sensitivity of the work we have been engaged in as Cappadocia Darma Travel, the data received from our customers or prospective customers has been kept confidential and has never been shared with third parties. The protection of personal data is the fundamental policy of our company. Even before any legal regulation, our company and our subsidiaries have attached great importance to the confidentiality of personal data and adopted this as a working principle and have instructed their employees to work in accordance with this principle. As Cappadocia Darma Travel, we undertake to comply with all responsibilities brought by the Personal Data Protection Law. Our company's principles regarding the protection of personal data also cover our affiliates.
II. Scope and amendment of the personal data protection and processing policy
This Policy prepared by our company has been prepared in accordance with the Personal Data Protection Law No. 6698 ("KVKK"). The Law has entered into force with all its provisions as of today. Data obtained from you with your consent or in accordance with other laws listed in the Law will be used to improve the quality of the services we provide, and to improve the services provided to you and our quality policy. Again, some of the data we have is depersonalized and anonymized. These data are data used for statistical purposes and are not subject to the application of the Law and our Policy. Cappadocia Darma Travel Personal Data Protection and Processing Policy aims to protect the automatically obtained data of our customers, prospective customers, employees, and customers and employees of companies working with us in solution partnerships or other persons and includes the regulations regarding these.
Our company has the right to change our policy and Regulations on the condition that they comply with the Law and better protect personal data.
III. Basic rules regarding the processing of personal data
a) Being in compliance with the law and rules of honesty: Cappadocia Darma Travel questions the source of the data it collects or receives from other companies and attaches importance to obtaining these in accordance with the law and within the framework of rules of honesty. In this context, it makes the necessary warnings and notifications to third parties (including other intermediary institutions) that sell the services offered by Cappadocia Darma Travel in order to protect personal data.
b) Being accurate and up-to-date when necessary: ​​Cappadocia Darma Travel attaches importance to ensuring that all data within the institution is accurate, does not contain false information and finally, if there is a change in personal data, it updates it when it is communicated to it.
c) Being processed for specific, clear and legitimate purposes: Cappadocia Darma Travel processes data only for the purposes it offers and obtains the consent of individuals during the service. It does not process, use or allow data to be used for purposes other than business purposes.
d) Being connected, limited and proportionate to the purpose for which they are processed: Cappadocia Darma Travel only uses the data limited to the purpose for which they are processed and to the extent required by the service.

e) Being stored for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed: Cappadocia Darma Travel stores the data originating from contracts within its own organization for the duration of the dispute periods of the Law, the requirements of commercial and tax law. However, when these purposes are eliminated, it deletes or anonymizes the data.

It is important to note that these principles listed above apply regardless of whether Cappadocia Darma Travel has collected or processed the data with consent or in accordance with the law.

You have the rights listed below according to Article 11 of the Personal Data Protection Law. An application form has also been prepared by Cappadocia Darma Travel for you to facilitate these rights.

The persons whose personal data is processed may apply to the relevant person announced by Cappadocia Darma Travel on our website regarding their own data;
a) To learn whether your personal data has been processed,
b) To request information about your personal data if it has been processed,
c) To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
ç) To know the third parties to whom your personal data is transferred domestically or abroad,

d) Request correction of personal data if it is processed incompletely or incorrectly,

e) Request deletion or destruction of personal data within the framework of the conditions stipulated in the law,

f) Request notification of the transactions made in accordance with clauses (d) and (e) to third parties to whom personal data is transferred,

g) Object to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems,
ğ) Request compensation for the damages in case of damages due to unlawful processing of personal data. As Cappadocia Darma Travel, we respect these rights.
Maximum Savings Principle/Parsimony Principle
According to this principle of ours called the maximum savings principle or parsimony principle, the data reaching Cappadocia Darma Travel is processed into the system only to the extent necessary. Therefore, the data we will collect is determined according to the purpose. Unnecessary data is not collected. Other data transferred to our company is also transferred to the company's information systems in the same way. Excess information is not recorded in the system, but is deleted or anonymized. This data can be used for statistical purposes. Health data from special data is only collected to provide better service to customers and protect their health.
Deletion of personal data
When the periods required by law to be stored expire, judicial processes are completed or other requirements are eliminated, our company deletes, destroys or anonymizes these data on its own or upon the request of the relevant person.
Accuracy and data currency
As a rule, the data within Cappadocia Darma Travel is processed as declared by the relevant persons upon their declaration. Cappadocia Darma Travel is not obliged to investigate the accuracy of the data declared by customers or persons who contact Cappadocia Darma Travel, nor is this done due to legal reasons or our working principles. The declared data is considered correct. The principle of accuracy and currency of personal data has also been adopted by Cappadocia Darma Travel. Our company updates the personal data it has processed from official documents received by it or upon the request of the relevant person. It takes the necessary measures for this. Privacy and data security
Personal data is confidential and Cappadocia Darma Travel also complies with this confidentiality. Only authorized persons within the company can access personal data. All necessary technical and administrative measures are taken to protect personal data collected by Cappadocia Darma Travel and to prevent it from falling into the hands of unauthorized persons and to prevent our customers and potential customers from being victimized. In this context, it is ensured that software complies with standards, third parties are carefully selected and the data protection policy is complied with within the company.

Additional health data may be requested or collected from our employees due to Covid-19 and epidemics, and the collected data may be shared with the relevant official authorities.
IV. Data processing purposes
Cappadocia Darma Travel's collection and processing of personal data will be carried out in accordance with the purposes specified in the disclosure text. Data is collected and processed for the establishment of the contract and to provide better service to customers.
V. Customer, potential customer and business and solution partner data
Collection and processing of data for the contractual relationship

If a contractual relationship is established with our customers and potential customers, the personal data collected may be used without the customer's consent. However, this use is made in accordance with the purpose of the contract. Data is used to the extent of better execution of the contract and the requirements of the service, and when necessary, customers are contacted and updated. On the other hand, the data that our potential customers (potential customers) leave us is processed to provide them with easier and higher quality service later on. If this data has not turned into a contractual relationship upon their request, it is deleted.
Business and Solution Partner Data
Cappadocia Darma Travel adopts the principle of acting in accordance with the law when sharing data with both business and solution partners. Data is shared with business and solution partners with a commitment to data confidentiality and only as much data as the service requires, and these parties are forced to take measures to ensure data security.
Processing data for advertising purposes
In accordance with the Law on the Regulation of E-Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, electronic messages for advertising purposes may only be sent to persons for whom prior approval has been obtained. The clear consent of the person to whom the advertisement will be sent is a must. Again, Cappadocia Darma Travel complies with the details of the “approval” determined in accordance with the same legislation. In order to send electronic messages, personal data is transferred to service providers and to İleti Yönetim Sistem A.Ş. in accordance with the Regulation on Commercial Electronic Messages.

Data transactions made due to the legal obligation of the company or explicitly stipulated in the law
Personal data may be processed without obtaining additional approval if the processing is explicitly stated in the relevant legislation or for the purpose of fulfilling a legal obligation determined by the legislation. The type and scope of data transactions must be necessary for the legally permitted data processing activity and must comply with the relevant legal provisions.
Company data processing
Personal data may be processed in line with the services offered by the company and its legitimate purposes. However, the data cannot be used for illegal services in any way.
Processing of special data
According to the law, data related to race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance and dress, association, foundation or union membership, health, sexual life, criminal conviction and security measures, as well as biometric and genetic data of individuals are special personal data. Cappadocia Darma Travel also takes sufficient measures determined by the Board in the processing of special personal data.
Cappadocia Darma Travel may process special data only for the purpose for which it was collected, with the consent of the individuals, in order to provide better services. The facility where you make a reservation through us may request certain personal data from guests, including special personal data such as health data belonging to themselves and their relatives, in accordance with the circular and legal regulations issued within the scope of Covid-19. This personal data may be shared with official authorities and health institutions when necessary.
Data obtained through membership transactions
If you become a member of Cappadocia Darma Travel, the personal data you share with us for the membership process will be processed in our systems. If you become a member of our system via Facebook, Google or other social media tools; your name, surname, profile picture and e-mail address, such as the information provided to the partners of the relevant social media tool, are accessed and this information is transferred to Cappadocia Darma Travel systems.

Data processed by automatic systems
Cappadocia Darma Travel acts in accordance with the Law regarding data processed through automatic systems. Information obtained from this data cannot be used against the person without the explicit consent of the person. However, Cappadocia Darma Travel can make decisions about the persons it will process using the data in its own system.

Cookie Policy

Cappadocia Darma Travel, as with many websites, uses technologies such as cookies to improve the visitor experience of website users and to increase the quality of service. Cappadocia Darma Travel Cookie Policy has been prepared to inform website users about cookies and the types of cookies used and to guide them on how to manage cookie preferences.

If you do not approve the use of cookies, we kindly ask you not to continue to the website or to change your cookie preferences as indicated in this Policy. We would like to remind you that some features of the website may lose their functionality if cookies are not allowed.

What is a Cookie?
A cookie is a small text file stored on your computer or mobile device when you visit a website. These files store data such as your IP address, session information, pages you access, etc. Thanks to cookies, your website preferences can be remembered, your session can be kept open, or content you are interested in can be presented to you. For detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.
Types of Cookies
Cookies are divided into different types according to criteria such as the storage period on mobile devices and who placed them. The basic distinction within the scope of these criteria is as follows:
Session Cookies: Session cookies are temporary cookies and are deleted from the device after closing the browser. The main function of these cookies is to ensure the proper functioning of the website.
Persistent Cookies: Persistent cookies continue to remain on the device after closing the browser until deleted by the user or until their expiration date.
First Party Cookies: First party cookies are cookies placed on the device by the operator of the visited website.
Third Party Cookies: Third party cookies are cookies placed on the device and controlled by persons other than the operator of the visited website.
In the event that personal data is collected, processed and used on websites and other systems or applications belonging to Cappadocia Darma Travel, the relevant persons are informed about the privacy statement and, if necessary, about cookies. Persons are informed about our applications on the web pages. Personal data will be processed in accordance with the law.
When you visit our website, we present the following information to your attention regarding the cookies we use/will use on our website.

Purpose of Use of Cookies Cookie Type
Google (analytics, doubleclick) Measurement Advertisement In-site Improvement Functional and analytical cookies Commercial cookies
Facebook Advertisement Commercial cookies
Adjust Measurement Advertisement In-site Improvement Functional and analytical cookies Commercial cookies
Hotjar Measurement In-site Improvement Functional and analytical cookies Commercial cookies
3rd party companies (criteo, rtbhouse) Advertisement Functional and analytical cookies Commercial cookies
Cookies Used on Cappadocia Darma Travel Website
Cappadocia Darma Travel uses different types of cookies in accordance with the Privacy Policy.
Mandatory Cookies: These are technical cookies that enable the website to function properly and allow you to use its features. They are in the session cookie category. Blocking these cookies will result in the website features not being usable. Your consent is not required for the use of mandatory cookies.
Analytical Cookies: Analytical cookies are used to improve your website experience. Analytical cookies allow us to understand how you use the website (e.g. which pages you visit, duration of your visit, etc.) so that we can improve the content we offer or change the design of the website.

Functionality Cookies: Allow us to remember your language preferences, region selection, etc. when you revisit the website.

Targeting/Advertising Cookies: Cappadocia Darma Travel uses different first-party and third-party cookies on its website for targeting and advertising purposes. You can block these cookies by changing your browser settings or by changing your cookie preferences as shown in this Policy.
How Can You Change Your Cookie Preferences?

You can personalize cookies or block them completely by changing the settings of the browser you use. You can access detailed information about the steps to be followed for different browsers from the links below:
Your Rights Regarding Your Personal Data
As the data owner, you can apply to Cappadocia Darma Travel;
You have the right to learn whether your personal data has been processed,
To request information about your personal data if it has been processed,
To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
To know the third parties to whom your personal data has been transferred domestically or abroad,
To request correction of your personal data if it has been processed incompletely or incorrectly and to request that the transactions made within this scope be notified to the third parties to whom your personal data has been transferred,
To request that your personal data be deleted or destroyed if the reasons requiring its processing are eliminated despite the fact that it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws and to request that the transactions made within this scope be notified to the third parties to whom your personal data has been transferred,
To object to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
To request compensation for the damages if you suffer damages due to the processing of your personal data against the law.
If you submit your requests regarding your rights listed above to our Company in accordance with the application procedures stipulated in the Communiqué on the Procedures and Principles of Application to the Data Controller, Cappadocia Darma Travel will finalize your request free of charge, depending on its nature, as soon as possible and within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, Cappadocia Darma Travel may charge the fee determined by the Personal Data Protection Board.

Functional and Analytical
Cookies include data on remembering your preferences, effective use of the website, optimizing the site to respond to user requests, and how visitors use the site. Due to their nature, these types of cookies may include your personal information such as username etc.

Commercial cookies
It is used to increase your user experience by offering products/content similar to your targeted products/content in line with your interests and preferences and by offering a more advanced, personalized advertising portfolio. The session, persistent, functional, analytical and commercial cookies mentioned above are kept in the background for approximately 2 (two) months, and the necessary adjustments can be made in this regard from the personal internet browser settings. The process of removing these settings may vary depending on the internet browser.
How can I delete cookies?
Many internet browsers are set to automatically accept and use cookies from the first installation on your computer. You can block cookies or alert your device when cookies are sent by using the help or settings menus of your internet browser. You can use your browser's instructions or help options screen to learn different ways to manage cookies and to get detailed information about how to adjust the settings of the browser you are using.
VI. Data belonging to our employees
Processing data for business relationships
Personal data of our employees may be processed without obtaining consent to the extent necessary for business relationships and health insurance. However, Cappadocia Darma Travel ensures the confidentiality and protection of data belonging to its employees.
Processing Due to Legal Obligations
Cappadocia Darma Travel may process personal data belonging to its employees without obtaining consent if the processing is clearly stated in the relevant legislation or for the purpose of fulfilling a legal obligation determined by the legislation. This matter is limited to obligations arising from the law.
Processing for the Benefit of Employees
Cappadocia Darma Travel may process personal data without obtaining consent for transactions that benefit company employees, such as private health insurance. Cappadocia Darma Travel may also process employee data for disputes arising from business relationships.
Processing of special data
According to the law, data related to individuals' race, ethnic origin, political opinion, philosophical belief, religion, sect or other belief, appearance and dress, association, foundation or union membership, health, sexual life, criminal conviction and security measures, as well as biometric and genetic data are special personal data. In addition, Cappadocia Darma Travel takes sufficient measures determined by the Board in addition to the consent of the relevant person in the processing of special personal data. Special personal data may be processed without the consent of the person only in cases permitted by the Law and to a limited extent.

In order for our employees to benefit from insurance and health services, the qualified data obtained from them is used only for the purpose.

Data processed by automatic systems
Data processed by automatic systems regarding employees can be used in internal promotions and performance evaluations. Our employees have the right to object to the result that is against them and they do this by complying with the internal procedures. The objections of the employees are also evaluated within the company.
Telecommunication and internet
Computers, phones, e-mails and other applications allocated to employees within the company are allocated to the employee only for business purposes. The employee cannot use any of these tools allocated to him/her by the company for his/her private purposes and communication. The company can control and audit all the data on these tools. The employee undertakes not to keep any other data or information other than work on the computer, phones or other tools allocated to him/her from the moment he/she starts working.
VII. Transfer of personal data domestically and abroad
Personal data can be shared with business and solution partners and Cappadocia Darma Travel affiliates in order to provide the service by Cappadocia Darma Travel.
Cappadocia Darma Travel may transfer personal data to the following persons and institutions for certain purposes;
» To Cappadocia Darma Travel's business partners, limited to the purpose of ensuring that the purposes of establishing the business partnership are fulfilled,
» To Cappadocia Darma Travel's suppliers, limited to the purpose of ensuring that the services that our Company procures from suppliers and that are necessary for the fulfillment of our Company's commercial activities are provided to our Company,
» To Cappadocia Darma Travel's solution partners, limited to ensuring that the commercial activities of our Company that require the participation of our affiliates are carried out,
» To Cappadocia Darma Travel's affiliates.
Cappadocia Darma Travel has the authority to transfer personal data domestically and abroad, in accordance with the other conditions in the Law and subject to the consent of the person, within the conditions determined by the Board in the law.
VIII. Rights of the relevant person
Cappadocia Darma Travel accepts that the relevant person has the right to obtain consent before the data is processed within the scope of the Law and that the person has the right to determine the fate of his/her data after the data is processed.
By contacting the relevant person announced by Cappadocia Darma Travel on our website, the person has the right to;

a) Learn whether or not their personal data has been processed,

b) Request information if their personal data has been processed,

c) Learn the purpose of processing personal data and whether or not they are used in accordance with their purpose,
ç) Know the third parties to whom personal data has been transferred domestically or abroad,
d) Request correction of personal data if they have been processed incompletely or incorrectly,
e) Request deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,

f) Request notification of the transactions made pursuant to clauses (d) and (e) to third parties to whom personal data has been transferred,

g) Object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
ğ) Request compensation for the damages incurred due to the unlawful processing of personal data.

However, individuals do not have any rights regarding anonymized data within the Company. Cappadocia Darma Travel may share personal data with relevant institutions and organizations for the purpose of exercising the legal powers of a judicial duty or state authority in accordance with the business and contractual relationship. Personal data owners may submit their requests regarding the above-mentioned rights to the Company by completely filling out the application form on the Company's official website www.darmatravel.com and signing it with a wet signature, and sending it to Tekelli Mh. Muallim Hasan Arısoy Sk. No:10/1 Uçhisar / Nevşehir by registered mail with return receipt and photocopies of their ID (only a photocopy of the front face for the ID card). Your applications will be answered as soon as possible depending on the content of your application or within 30 days at the latest after it reaches our company. You must submit your applications by registered mail with return receipt. In addition, only the part of your applications related to you will be answered, and an application made about your spouse, relative or friend will not be accepted. Cappadocia Darma Travel may request other relevant information and documents from applicants.
IX. Privacy Policy
The data of employees or other persons in Cappadocia Darma Travel is confidential. No one may use, copy, reproduce, transfer or use this data for any other purpose without a contract or law.
X. Transaction security
All necessary technical and administrative measures are taken to protect personal data collected by Cappadocia Darma Travel and prevent it from falling into the hands of unauthorized persons and to prevent our customers and potential customers from being victimized. Within this framework, it is ensured that the software complies with the standards, third parties are carefully selected and the data protection policy is complied with within the company. Security measures are constantly renewed and developed.
XI. Audit
Cappadocia Darma Travel conducts the necessary internal and external audits regarding the protection of personal data.
XII. Notification of Violations
Cappadocia Darma Travel takes immediate action to eliminate any violations regarding personal data when it is notified. Minimizes the damage to the person concerned and compensates for the damage. In case personal data is obtained by unauthorized persons from outside, it immediately reports the situation to the Personal Data Protection Board.
Applications can also be made according to the procedures specified at https://www.darmatravel.com regarding the notification of violations.
Contact
For your questions and requests regarding the privacy agreement, you can print and fill out the form below and send it to the address below by registered letter.